Family Resources — Vilas Home Assisted Living - Plattsburgh, NY
Family Resources

Family Resources

We understand as well as anybody how challenging situations concerning a loved one’s health and safety can be. Issues related to aging can be complicated and there aren’t always easy answers because no single situation is exactly like another. As a result, it can seem like options are limited and you may feel that there are not enough resources for families including social resources, spiritual care, basic family support or accessible nursing services in the community at large. We want you to know that we are here to help.

Moving Into Assisted Living 


When you and your loved one make the decision to move to our assisted living community, we begin by getting to know your family member better. This includes going through the detailed process of creating a personalized care plan that outlines all of a person’s daily care needs including any required nursing services as well as personal preferences for items that might be important to the resident such as religious support, for example.

Next, we select a room and ensure that it’s furnished and that any equipment needs are identified and ordered either by our staff or by the family. We also require having a medical evaluation completed by the incoming resident’s primary care physician prior to and within 30 days of admission along with an application for residency that we will provide to you.

Structured Activities


An important part of daily life in an assisted living community is the daily structure created by the many safety checks, medication passes, meals and specialized activities. Each day your loved one will have the opportunity to participate in a variety of specialized activities including:

  • Daily Exercise
  • Fan-favorite Games like Bingo and Bowling
  • Arts & Crafts Projects
  • Trips to Restaurants and Local Orchards
  • Baking and Flower Arranging
  • Religious Services
  • Guest Lecturers & Musical Performances

We also know that everyone benefits from fresh air and make frequent trips to our outdoor areas.  

News and Events


We offer many avenues to connect and stay in touch with your loved one including scheduled Facetime calls through our activities department, regular updates from your care team including our case managers and department directors as well as monthly Family Council meetings. Family Council meetings are generally attended via a conference call number and offer news and information about what’s happening at the community as well as provide a direct line of communication between you and our management team.

Visitation


We view our community as your loved one’s home and thus visitation is permitted at all hours. We ask that when you visit, you sign in and out at the front desk and require that you speak with a case manager or floor manager if you are taking your loved one out for any period of time so that we can send any medications with you that may be needed.

family visit

Additionally, when there are scheduled events, parties, or concerts, families are encouraged to attend. It’s important that residents stay connected with their families and we encourage socializing on a regular basis. Our monthly activities calendar is a great way to see what is going on and find an activity that you may like to join.


Family Resources

Paying for Services

We are a private pay assisted living and memory care community and we do not accept Medicaid. Residents generally pay using their monthly income supplemented by savings and assets or a Long-Term Care insurance policy. There is also a monthly veteran’s pension benefit called Aid and Attendance that is available to many veterans and/or their spouses if they reside in a licensed assisted living. To learn if you or your loved are eligible, please reach out to the veteran’s office in your county of residence.

Additional Resources


Our knowledgeable staff is available to answer any questions that may arise. If you are looking for additional information about our nursing services, hospice & palliative care, or secure memory care and enhanced assisted living services, please contact us today. If you’re seeking community-based resources such as a family support group or additional counseling support to assist you in your personal journey, we are happy to point you in the right direction.

Specialized Activities

Stimulation of the mind and body is important at every stage of life. That's why we provide opportunities for continued learning, entertainment and friendly fun.

Personalized Care

Our compassionate staff is well-trained and each caregiver is prepared to provide a range of care services and ongoing care support for individuals in the early stages of dementia.

The Vilas Home is one of the finest establishments to live in, all the staff are so pleasant and great to be around.

George Schnob - Resident

Heroes work here, the sign in front of Vilas tells the whole story about the people who work here.

Dick Jones - Resident